Patient Experience Manager – Luxury Medical Aesthetics ClinicWe are a premium doctor-led medical aesthetics clinic dedicated to delivering exceptional results in an elegant, welcoming environment. As we relaunch and elevate our brand, we're looking for a polished, professional, and warm individual to be the first face our patients meet.The RoleAs our Front of House Patient Experience Manager, you will create an outstanding patient experience from the moment someone walks through our doors. You will be responsible for managing bookings, welcoming patients, supporting the clinical team, and ensuring the smooth running of the clinic day-to-day.ResponsibilitiesGreet patients with warmth and professionalismManage bookings, schedules, and patient enquiries (phone/email)Keep reception and waiting areas beautifully presentedHandle payments and invoicesSupport with skincare product sales and stock presentationProvide administrative support to the medical teamAbout YouPolished, professional, and friendly – with a genuine passion for patient careHighly organised, detail-oriented, and proactiveConfident with booking systems and general IT (Phorest experience an advantage)Previous experience in front-of-house, luxury hospitality, spa, or clinic setting required (min 1 year experience)Fluent English (spoken and written) essentialWhat We OfferCompetitive hourly rate based on experienceTraining and career development opportunitiesStaff discounts on premium treatments and skincareThe chance to be part of an exciting, growing luxury clinic brandTo apply, please send your CV and a short cover letter to We look forward to hearing from youEmployment type: 3-5 days per week, flexibility and one weekend day requiredIndustry Medical Aesthetics, Dermatology, SkinLocation: Onsite, Stillorgan, Co. DublinJob Type: Full-timeBenefits:Employee discountOn-site parkingWork Location: In person