Overview
The Sales Operations Executive plays a key role in supporting the Head of Sales and the wider sales team across multiple residential developments. This position combines sales process coordination, administrative support and the creation of compelling sales collateral and presentations. The ideal candidate will have strong expertise in Microsoft Dynamics CRM and a keen ability to work cross‑functionally with design, technical and construction teams to ensure all sales information and collateral are accurate and delivered on time.
Key Responsibilities
Sales Process & CRM Management
Support the Head of Sales with administrative sales forecasting, planning and reporting.
Manage and update sales information for all developments in Microsoft Dynamics CRM, ensuring accuracy and completeness.
Prepare and collate weekly/monthly sales figures, pipeline coverage and performance reports for management.
Coordinate the pre‑sales process from client deposit to contract and closing, ensuring all CRM records and documentation are up to date.
Liaise with wider sales team and sales managers to monitor progress and ensure smooth execution of the sales process.
Track and analyse new developments, market research and home design trends, providing market insights to the sales team and management.
Prepare all sales collateral for launches and campaigns, working closely with design, technical and construction teams to ensure timely and accurate delivery.
Create compelling presentations and reports for internal and external stakeholders, summarising project updates and sales performance.
Ensure all marketing and sales materials are aligned with current specifications, pricing and product details.
Support the planning and execution of sales events and launches, including on‑site presentation reviews.
Cross-Functional Collaboration
Work cross‑functionally with design, technical and construction teams to ensure CRM data and sales collateral reflect the latest project specifications and timelines.
Attend stakeholder meetings, site visits and development launches to support sales operations and presentations.
Administrative & Operational Support
Assist with the creation and management of purchase orders, sales receipts and other financial documentation.
Identify and escalates system or process issues and assist management in understanding process bottlenecks and inconsistencies.
Essential Experience & Skills
Approximately 3 years’ experience in residential property sales, sales operations, or a similar administrative support role.
Strong expertise in Microsoft Dynamics CRM (required).
Excellent organisational skills and attention to detail.
Advanced proficiency in Microsoft Office Suite, especially PowerPoint and Excel.
Ability to create clear, compelling presentations and reports.
Strong communication and interpersonal skills; comfortable working cross‑functionally.
Motivated to learn and develop within a fast‑paced environment.
Professional approach and strong team player.
Working with Cairn Homes
At Cairn we offer above industry average remuneration packages with a comprehensive benefits portfolio that’s ready to support you for whatever life brings.
Benefits
Performance related bonus
Pension scheme with matching contributions
Full health insurance with Irish Life health
Annual salary review
Paid maternity & paternity leave
Free Cairn annual leave days
Life assurance
Income protection
Employee Assistance Programme with VHI
Tax saver - travel and bike to work
Talent Development Programmes
Approved Profit Sharing Scheme (APSS)
Company vehicle (role dependent)
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