Head of Operations – Russells Seafood BarPart of the Fiddle + Bow CollectionReports to: Director of RussellsLocation: Doolin, Co. ClareAbout the RoleRussells Seafood Bar is one of Doolin's most recommended hospitality destinations, known for quality food, warm service, and consistency. Over the past four years, we've built a strong reputation with both locals and visitors — and we're proud of the trust that comes with that.We are now seeking a Head of Operations to work closely with the Director of Russells and take ownership of the day-to-day running of Russells Seafood Bar. This is a senior, hands-on role for an experienced hospitality professional who enjoys leading people, running a tight operation, and protecting the guest experience.Who We AreRussells is a locally owned hospitality group based in Doolin and part of the Fiddle + Bow Collection. The group includes:Russells Seafood BarRussells Takeaway (Fish Shop & Coffee Shop)The Rocket House at Doolin PierWe are an owner-led business — not a chain — with a strong focus on quality, team culture, and long-term sustainability.What the Role Involves -Operational LeadershipTake day-to-day operational responsibility for Russells Seafood BarEnsure services run smoothly, efficiently, and to a consistently high standardMaintain and oversee all operational checklists, procedures, and standardsIdentify operational issues early and implement practical solutionsProvide leadership and operational support across other Russells outlets when requiredTeam Leadership & StaffingLead, support, and motivate the front-of-house team on a daily basisManage staff rostering, ensuring strong coverage and labour efficiencySupport recruitment, onboarding, and seasonal team expansionTrain and develop team members in service standards, workflow, and practical skillsCreate a positive, respectful, and professional working environmentGuest Experience & ReputationBe a visible presence during service, leading by example on the floorProtect and enhance Russells' reputation for excellent customer serviceEnsure every guest experience reflects our values and standardsHandle guest feedback, queries, and issues with professionalism and careAdministration & CommunicationManage email enquiries and day-to-day communicationHandle and coordinate group bookings with the kitchen and service teamsSupport the Director with operational reporting, scheduling, and organisationThis Role Is Ideal for Someone WhoHas strong experience running or supporting the operation of a busy restaurant or barIs confident leading teams and taking responsibility for daily performanceIs highly organised and comfortable balancing people, service, and structureCares deeply about customer service and team cultureWants to be part of a respected, locally rooted hospitality businessIs looking for a senior role with trust, autonomy, and influenceIs looking for a great work/ life balanceWhat We OfferA senior leadership role within a well-established hospitality groupSeasonal working hours (approx. 20–48 hours depending on time of year)Supportive, owner-led management and a collaborative work environmentCompetitive salary based on experienceFlexible schedulingCompetitive holiday programme25% discount on food & beverage across the Collection25% discount on rooms across the CollectionFree meals on dutyFree on-site parkingBike to Work schemeStaff referral schemeEmployee Assistance ProgrammeWe are proud to foster a workplace culture committed to diversity, equity, and inclusion, and we welcome applicants from all backgrounds and experiences.How to ApplyIf this sounds like a role you'd enjoy taking ownership of, we'd love to hear from you.Please send your CV and cover letter to us.Job Types: Full-time, Part-timePay: From €45,000.00 per yearExpected hours: 20 – 48 per weekBenefits:Bike to work schemeEmployee assistance programEmployee discountFood allowanceHousing allowanceOn-site parkingAbility to commute/relocate:Clare, County Clare: reliably commute or plan to relocate before starting work (required)Language:English (required)Work authorisation:Ireland (required)Work Location: In person