Job Overview: As a Food and Beverage Assistant, you will play a key role in providing exceptional service to our guests. Your primary responsibility will be to ensure a warm and welcoming atmosphere in our food and beverage outlets.
Key Responsibilities:
* Greet regular guests by name and develop a good working knowledge of food and wine.
* Recommend food and beverage options to enhance the guest experience.
* Maintain a professional demeanor at all times, ensuring excellent customer service standards are met.
* Upsell and maximize sales revenue opportunities whenever possible.
* Contribute to the general cleaning of the bar and restaurant areas.
* Serve guests with food and beverages in a timely and efficient manner.
Requirements:
* Previous experience in a similar role is preferred.
* Flexibility to work varied shifts, including mornings and evenings.
* Experience in a high-volume, fast-paced environment is advantageous.
* Fluent English and excellent communication skills are essential.
* Micros experience is a plus, as well as prior experience in a hotel setting.
Benefits:
* Free meals on duty
* Staff discounts
* Gym facilities
* Swim facilities