AI Change Manager
Marsh & McLennan Companies, Inc. Dublin, Ireland
Company:
Mercer
Description:
Are you passionate about AI and ready to make a real impact? Join our cutting-edge Innovation Centre in Dublin, where you'll help amplify the latest innovative AI applications built by our Innovation team. Work with talented professionals in a dynamic, start-up environment while help shape the future of digital solutions.
The Role & Your Mission:
As an AI Change Manager, you will drive organizational readiness, acceptance, and adoption of AI and other innovations. You will connect with the broader tech community and help evangelize the AI-powered solutions for clients worldwide through effective planning, stakeholder management, communication, and training.
What You'll Do:
* Develop, execute, and monitor change management plans to ensure the adoption of new standards, processes, and tools related to AI, including effective communications and training.
* Lead the identification and analysis of changes, business impacts, and training needs.
* Consult with stakeholders to understand their needs and concerns, facilitating effective communication throughout the transition.
* Co-develop and co-implement communication, product marketing and training plans to ensure a seamless integration of new strategies.
* Manage resistance by anticipating challenges and implementing strategies for smooth transitions.
Your Experience & Skills:
* 5+ years of working experience in corporate training, communication, and/or change management.
* Familiarity with change management methodologies (e.g. Prosci)
* Strong consulting and project management experience.
* Proficient in Microsoft Office Suite (Excel, PowerPoint, Word).
* Excellent communication, collaboration, and stakeholder management skills.
* Exceptional problem-solving skills and the ability to work independently at a high level.
* Able to quickly shift gears and work on projects of varying nature with others across different regions, levels and functions
* A lifelong learner with an appetite for deepening your information technology knowledge, introducing change, and a team player.
What Makes You Stand Out:
* Prosci certified.
* Experience with Articulate 360 and Adobe Create Cloud.
* Knowledge of Generative AI and prompt engineering.
Why join our team:
* We help you be your best through professional development opportunities, interesting work and supportive leaders.
* We foster a vibrant and inclusive culture where you can collaborate with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
* Our scale enables us to provide a range of career opportunities.
#MMCIC
Marsh McLennan (NYSE: MMC) is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marshmclennan.com, or follow on LinkedIn and X.
Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, Traveller community, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable support to any candidate with a disability/health condition to allow them to fully participate in the recruitment process. We welcome candidates to contact us at reasonableaccommodations@mmc.com to discuss any specific needs.
Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.
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