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Service Advisor Sandyford Motor Centre, South Dublin
Service Advisor Sandyford Motor Centre, South Dublin
Sandyford Motor Centrewish to recruit an additional Service Advisor to join our successful operation. This is a fantastic opportunity to join our aftersales team as we embark on a major expanding our Franchise operations.
Responsibilities Will Include
* Assist in the day to day administration and management of our busy Service Department
* Dealing with customers in a courteous and professional manner, anticipating their needs and always exceeding their expectations
* Appointment bookings, Job scheduling and liaising with our customers and internal departments
* Preparation of Repair Estimates, final invoicing and processing and settlement of warranty claims
* Maintain product and technical knowledge across our range of passenger cars
* Job status monitoring and customer communication
* Work with our After-sales teams to ensure agreed targets and deadlines are met
The Successful Candidates Will Have
* Previous experience in a Customer Service role is essential
* Be highly motivated and able to work on their own initiative
* Previous experience in the motor industry is desirable
* Excellent interpersonal and organizational skills
* Strong Computer Skills including MS Office and experience with CDK/Kerridge would be advantageous
* Demonstrate a strong interest and knowledge of the motor industry
* Full, clean driving licence
Highly attractive terms including bonus incentive scheme will be offered to the successful candidates. For the successful applicants, we are offering, secure, permanent positions in a company, committed to growth and continuous development and training.
If you are interested in this position and believe you can make a significant contribution to our business please forward your CV.
Key Competencies
* Experience in aftersales and motor industry.
* Be fluent in verbal and written English.
* Ability to multitask and work under pressure in a busy aftersales environment
* Full Clean Driving Licence.
Skills
Aftersales Customer Service Customer Focus Customer Care Administrative Support Organisational Skills
Benefits
Attractive salary, Performance Bonus and on going training.
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Full-time
Job function
* Job function
Other
* Industries
Administrative and Support Services
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