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Service delivery specialist

Sligo
beBeeSafeguarding
Service
Posted: 28 August
Offer description

Job Title: Residential Service Manager PIC

We provide services and support for people with disabilities and their families.

* We positively impact the lives of over 12,000 people with disabilities, giving them the confidence, skills, and self-belief to achieve their goals.

We welcome diverse backgrounds and abilities. We're an inclusive employer that encourages applicants from different backgrounds, including those with various abilities.

All candidates and employees have access to the support they need to succeed in their roles.


About the Role:

* The post holder is responsible for daily management of development and operational delivery of Respite services.
* The holder will ensure high-quality, responsive, and sustainable services are provided according to HIQA regulations and relevant legislation.

The individual will manage relationships with key stakeholders in close collaboration with the RM.

The Respite Services Manager leads the team and coordinates/directs activities within their services.

They're in charge of a designated Centre as the appointed Person in Charge (PIC).

The Respite Services Manager is responsible for safeguarding and protecting all residents and tenants in the service.

The post holder identifies and implements an integrated approach to service delivery across the Group's suite of services in their network area.


Responsibilities:

* Ensure the service meets the needs and wishes of the people we support.
* Promote a culture of continuous improvement where shared learning opportunities are optimised and national/international best practice is embedded.
* Lead and direct operational staff to foster a strong cross-functional team working ethos.
* Ensure quality and safety are at the forefront of service provision.
* Identify, analyse, and manage operational risks within the service.
* Act as a People Champion of the Company's culture and values.
* Manage resources efficiently, maintaining high standards of safety, hygiene, and good housekeeping.

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