Position: Bar ManagerReporting To: General ManagerCrown Quarter are seeking an experienced and motivated Bar Manager to lead the bar operations within our vibrant and dynamic hospitality venue. This is an excellent opportunity for a strong people leader with a passion for exceptional service, operational excellence, and team development.The successful candidate will oversee all aspects of bar operations, ensuring outstanding guest experiences, smooth service delivery, and consistent adherence to Crown Quarter standards. Flexibility is essential, as this role requires availability for day, evening, and late-night shifts, including weekends.Key ResponsibilitiesOperational ManagementOversee the daily operation of all bar areas, ensuring seamless service and consistent high standards.Manage stock levels, ordering, deliveries, and inventory controls to ensure efficient cost management.Develop and maintain standard operating procedures to enhance workflow, service quality, and compliance.Ensure the bar is always presented to the highest standard, including cleanliness, organisation, and product display.Team Leadership & DevelopmentLead, train, mentor, and develop the bar team to deliver exceptional service.Create and maintain a positive working environment where staff feel supported and motivated.Coordinate staffing levels and scheduling to ensure adequate coverage during peak periods.Conduct performance reviews, coaching sessions, and continuous development for team members.Guest ExperienceEnsure that every guest receives an exceptional and memorable bar experience.Monitor service quality closely during busy periods and lead by example on the bar and floor.Handle guest queries, complaints, or issues professionally and effectively.Beverage Quality & InnovationOversee beverage standards, ensuring consistent quality, presentation, and service delivery.Work with the management team to develop new cocktail menus, drinks promotions, and seasonal offerings.Keep up to date with industry trends to introduce new ideas and enhance the guest experience.Financial & Administrative ResponsibilitiesManage all bar-related financials, including cash handling, reconciliation, stock control, and waste management.Monitor revenue performance, cost percentages, and gross profit margins, implementing strategies to improve results.Work alongside management to set targets and develop action plans.Health, Safety & ComplianceEnsure compliance with all licensing laws, health and safety regulations, and internal policies.Maintain strict hygiene and safety standards across all bar areas.Ensure all staff receive training in safe alcohol service and responsible service protocols.Collaboration & CommunicationWork closely with the Food & Beverage team, Duty Managers, and Kitchen teams to ensure smooth and aligned operations.Act as the primary point of contact for all bar-related matters during your shifts.Communicate clearly with senior management regarding performance, challenges, and opportunities.Candidate RequirementsExperience: Minimum 5 years' experience in a busy bar supervisory or management role.Leadership: Proven ability to lead and develop high-performing teams.Beverage Knowledge: Strong knowledge of cocktails, spirits, beer, wine, and bar operations.Customer Focus: Passion for delivering outstanding guest experiences.Organisation: Strong multitasking and problem-solving skills in fast-paced environments.Communication: Excellent interpersonal and communication skills.Flexibility: Must be available for day, evening, and late-night shifts, including weekends.Compliance: Strong understanding of licensing laws, HACCP, and health and safety standards.Why Work with Us?As part of the Crown Quarter team, you'll enjoy:Meals on dutyDiscounted accommodation rates in our sister hotelsOngoing training and career development opportunitiesCompany events and employee engagement activitiesChristmas Savings Scheme