Overview
Senior Floor Supervisor at Musgrave.
Musgrave is one of Europe's most successful family-owned businesses, with a 150-year legacy in food and brand innovation.
We serve communities across Ireland and Spain, supporting thousands of retail and foodservice businesses and working toward becoming the most trusted and sustainable business in Ireland.
This is a 24 month fixed term contract.
What you'll be doing
Operations:
Ensure full evening replenishment is fully executed
Ensure all sections are merchandised to the highest standard
Execute promotions in line with promotional guidelines and on-shelf availability targets
Work in partnership with Re-order team to ensure correct stock levels at all times and take responsibility for specific orders where relevant
Investigate and strive to eliminate all service failures attributed to replenishment on a daily basis
Drive the consistent achievement of sales and profitability targets in support of the floor manager and branch targets
Wholesale excellence standards and KPIs:
Must stock/average stock availability
On-shelf availability / SEL accuracy
General housekeeping standards / store QA audits
Service Excellence
Ensure excellent customer service is provided to all customers
Proactively recruit and retain customers and maximise all upselling opportunities
Quality Standard
Act on concerns raised by the Quality Assurance team.
Ensure team adheres to health and safety rules
Follow process to measure and minimise shrinkage of stock and damages
Control returns and minimise waste
Work with the Floor Manager to identify and address the training and development needs of staff
People Management
Effective communication throughout the team.
Maintain morale and motivation
Effective supervision of all direct reports, including holiday requests, absence management, performance and timekeeping issues
Input into the management of staff rotas to ensure adequate staffing levels
Supervision of stock control and stock rotation
Manage timely team performance reviews
What we're looking for
Experience, Skills And Education
Previous sales / customer service experience
Customer-focused with a high attention to detail
Ability to work as part of a team
Ability to work well under pressure
PC skills
Previous experience in a Wholesale and Retail environment
Previous People Management experience desirable
What we offer
Career Development:
With a commitment to your personal and professional growth, Musgrave offers numerous opportunities for advancement and learning.
Collaborative Environment:
Work alongside a passionate team, where your contributions will make a significant impact.
Innovation Focus:
Be part of a company that values forward-thinking solutions.
Community Focus:
Be part of a company that truly values its communities and strives to make a positive impact.
Be Part of a Legacy:
Join a company with a long-standing commitment to community and innovation.
Musgrave is an equal opportunities employer.
We encourage applications from diverse candidates.
If we can make any accommodations to enable you to be the best version of yourself during the interview, please let us know.
Seniority level
Mid-Senior level
Employment type
Contract
Job function
Sales and Business Development
Industries
Retail
Galway, County Galway, Ireland
3 days ago
We're unlocking community knowledge in a new way.
Experts add insights directly into each article, started with the help of AI.
#J-*****-Ljbffr