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German speaking content quality specialist

Dublin
FlowDesk CX
Quality specialist
Posted: 6 February
Offer description

Are you a Germanspeaker deeply connected to current social and political trends? Do you have a sharp eye for detail and a commitment to online safety? We are seekinglocal candidates in Dublinto join a high-impact Global Risk Operations team dedicated to maintaining the integrity and safety of a world-leading digital platform.

This is afully onsiterole in Dublin City Centredesigned for critical thinkers who understand the nuance of cultural context and regional policy.

The Role: Protecting the Digital Ecosystem As a Quality Specialist, you will support the review of complex workflows managed by Global Operations, ensuring that platform policies are applied accurately and consistently.

Key Responsibilities: Content Moderation: Review sensitive topics including hate speech, misinformation, bullying, and child safety to ensure a secure user environment.

Special Operations (HERO & DOI): Manage viral/meme content and monitor activities related to dangerous organizations.

Cultural Context: Apply high-level awareness of political and social situations regarding the German market to make nuanced policy decisions.

Authenticity & Access: Perform ID reviews and manage escalation flows to prevent fraud and impersonation.

Who You Are: Language Proficiency: Native or proficient in German with a B2 level of English.

Critical Thinking: Ability to think logically and make high-stakes decisions based on complex policy guidelines.

Emotional Intelligence: The resilience and empathy required to handle sensitive content professionally.

Communication: Exceptional verbal and written skills.

Security Clearance: Must be able to pass comprehensive background checks, including Right to Work, Criminal Record, and Credit checks.

Position Details: Location: Fully Onsite in Dublin City Centre (No remote/hybrid option currently available).

Schedule: Full-time, 40 hours per week.

Shifts: Fully flexible across Mon–Sun, 08:00 – 19:00.

Contract: Permanent.

Training: 4 weeks of comprehensive onsite training in Dublin.

Note: No holiday requests are permitted within the first 8 weeks to allow for full training.

Whats In It For You: Competitive Package: Attractive base salary (disclosed during the interview).

Health & Security: Private Healthcare insurance and Death in Service benefit.

Future Planning: 4% Pension contribution.

Time Off: 20 days annual leave + 10 Bank Holidays.

How to Apply: If you are currently based in Dublin and ready to contribute to global online safety for the German-speaking market, we want to hear from you.

Please submit your CV in Englishto start the application process.

Please note: We are only considering local candidates who are currently residing in or within commuting distance of Dublin City Centre.

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