Our people make the difference.
Here at PHX Ireland, we strive to be a place for everyone - where each and every one of us can be our true, authentic selves, every single day.
For us, individuality sparks new ideas, shapes new approaches and brings us powerful new perspectives. It's the heartbeat of our innovation, creativity, and success. Which is why, at PHX Ireland, we don't just embrace our differences – we celebrate them.
Across United Drug, McCabes Pharmacy, and TCP Homecare, in every location and every role, the way we work makes us who we are – and that's something we are really proud of. Which is why we've summed up our ethos in our six PHX Ireland values; Customer focused, Quality driven, collaborative, ambitious, innovative, and inclusive.
Every call you answer, helps us care for people better.
Why You'll Love Working With Us:
We've got your back: employee assistance programme and wellbeing initiatives
Family comes first: Life Stage Policies including maternity and paternity pay
Perks you'll actually use: product discounts
Pension Support: We contribute to your future
Belonging at Work: Inclusive, welcoming team culture where you're valued for
you
.
What you'll be doing:
* Support Pharmax & ARC customer base with system updates, training, and execution across all geographical regions.
* Support Pharmax & ARC rollout across several Pharmacy groups, including set up, training and claims and procurement reviews.
* Report monthly on sales targets, compliance targets, customer memberships.
* Support the delivery of Pharmax & ARC annual sales budget and KPI's.
* Manage system set up, system training and updates for all Retail Solution products.
* Manage day to day operational issues as they arise and provide workable solutions.
* Update pharmacists via the websites / blog and engage with the pharmacist community in a proactive way.
* Translate customer needs and requirements into actionable enhancements and work with the team to provide solutions that add value to the Pharmax & ARC customer base.
* Identify potential leads to increase memberships and collaborate with AM team to deliver sales pitch and ongoing support for the customer.
* Identify margin opportunity and liaise with procurement for monthly Pharmax offers and communicate any customer feedback to procurement
* Support system development for both Pharmax and ARC systems to enhance the business offering and ensure they are both best in the market.
What you'll need to succeed:
* A track record of managing key customer relationships and building trust.
* Results driven, with a track record of delivering against objectives and targets.
* Qualified pharmacy technician with excellent understanding of all community schemes preferable
* Proficient in Mclernon's, and Touchstore dispensing systems including claim module.
* Ability to turn data into insights.
* History of successfully building and maintaining strong relationships with both external and internal stakeholders.
* Excellent communicator, with strong negotiation and influencing skills.
* Highly collaborative, with ability to work constructively and positively influence and engage colleagues and internal stakeholders.
* Track record of continuous personal development.
* Attention to detail with a high level of accuracy.
* Proficient in Microsoft Office.
About United Drug
United Drug is Ireland's largest pharmaceutical distribution company and was originally founded by a group of pharmacists in Ballina, Mayo in 1948. Employing more than 650 staff across operations in Dublin, Limerick and Mayo, we partner with more than 1,900 pharmacies, hospitals, clinics and primary care centres across Ireland. The business spans across three business units; United Drug Wholesale, United Drug Distribution and United Drug Consumer – all leaders in their category.
About PHX Ireland & PHOENIX Group
We are comprised of United Drug, Ireland's leading pharmaceutical wholesaler and distributor; McCabes Pharmacy, Ireland's leading community pharmacy chain; and TCP Homecare, innovators in clinical home nursing services and direct to patient delivery solutions.
PHX Ireland Group employs over 1,800 people, operates 5 distribution centres and pharmacies nationwide, delivering over 85 million packs to Irish pharmacies and hospitals and serving 500,000 patients each year.
PHX Ireland is part of the PHOENIX group, Europe's leading healthcare provider. Headquartered in Mannheim, Germany, the PHOENIX group brings together more than 48,000 employees from 29 countries, includes 223 pharmaceutical distribution sites, and more than 3200 owned pharmacies and 17000 partner pharmacies.
We strive to foster an open and inclusive environment, embracing applications from individuals of all backgrounds. Our commitment lies in ensuring an accessible interview process for all candidates. If you require additional support or accommodations to attend an interview, we kindly encourage you to reach out to