Senior Sales & Renewals Specialist (German Speaker)
As a Senior Sales & Renewals Specialist, you’ll play a key role in protecting and growing Getty Images’ customer base across the DACH region. You’ll drive renewals, uncover new opportunities, and ensure every customer sees the full value of our products and services. You’ll lead proactive outreach and strategic account planning, own the full renewal process from discovery calls to contract closure, and expand relationships within existing customers.
Responsibilities
* Lead proactive outreach and strategic account planning to identify growth opportunities within your renewal portfolio
* Own the full renewal process from discovery calls to contract closure, negotiating terms that deliver value for both customer and company
* Expand relationships within existing customers by identifying new departments, contacts, and opportunities
* Handle objections with confidence, navigate complex negotiations, and close renewals on time with a focus on revenue growth and retention
* Maintain accurate renewal forecasts in Salesforce, providing visibility into pipeline health and business risk
* Deliver consistent results against key performance metrics and revenue targets
* Partner with cross-functional teams to ensure smooth onboarding, contract transitions, and an exceptional customer experience
* Support clients with pricing, research, and user setup requests to ensure seamless service delivery
* Represent Getty Images with confidence, whether virtually or at occasional in-person client meetings or industry events
What Youll Need
* Fluency in German and English (C1 level or higher), written and spoken
* Proven success in solution-based or enterprise sales, with a strong track record of exceeding revenue and retention targets
* Experience managing renewals and growing existing customer relationships through consultative selling
* Proficiency in CRM systems such as Salesforce, data analysis, and virtual communication tools
* Strong commercial negotiation and communication skills with the ability to influence senior stakeholders
* Strategic mindset with the ability to prioritise, plan, and execute within tight timelines
* Comfortable working in a fast-paced, results-driven, and collaborative environment
* Culturally aware and adaptable, able to tailor messaging to diverse audiences across the DACH region
Customer Success
The Customer Success team works to maximise the lifetime value of unassigned annual subscribers by positioning premium Getty Images products as solutions to customer challenges and managing renewals.
We believe in the power of visuals. As a leading visual content creator, Getty Images offers a full range of content solutions across Getty Images, iStock, and Unsplash to meet customer needs, wherever they are located or their budget.
We are an equal opportunity employer and value diversity. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), or any other characteristic protected by applicable laws and regulations.
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