Overview
* Department: Yuno Energy Heat
* Employment Type: Full Time
* Location: Dublin 18
* Compensation: €30,000 - €35,000 / year
Description
* Provide general administrative support across the service department.
* Prepare quotes for service works, follow up with clients, and schedule engineers
* Coordinate service schedules, maintenance tasks, and engineer schedules
* Maintain and update technical documentation, service records, and compliance logs
* Act as a liaison between the service department and other teams
Key Responsibilities
* Monitor the status of service jobs and escalate delays or issues as required
* Ensure all technical documentation complies with regulatory and company standards.
* Ensure contractors meet health & safety requirements; maintain relevant policy files
* Handle metering issues: review metering‑issue files from operations
* Review sensor logs and billing system status to address technical queries; support remote diagnostics and plantroom inspections where necessary
* Raise tickets for invoicing quoted works; liaise with billing to ensure correct invoicing
* Tracks technical visits, provides management metrics to optimise service levels
Skills, Knowledge and Expertise
* Previous experience in a technical, service coordination, or administrative role
* Proficiency in Microsoft Office Suite
* Strong organizational and communication skills
* Ability to learn to interpret technical documents
* High attention to detail and accuracy in data entry and record-keeping
Benefits
* Competitive salary & bonus structure
* Pension Contribution Scheme
* Discounted Health Insurance Group Scheme with Laya Healthcare.
* TELUS Health Employee Assistance Programme (EAP)
* Great career progression opportunities in a growing company with strong market growth
* Fast-paced and friendly team environment
* Continual training and development
* Annual leave, increasing with service.
* Modern offices with excellent facilities in Sandyford and the flexibility to work remotely
* Established CSR, Wellness, and Social Committees, and great social events.
* Refer a Friend Scheme
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