Job Opportunity
The Spa Associate role involves creating a serene and welcoming spa environment, delivering exceptional guest service while ensuring smooth daily operations. The ideal candidate will welcome guests warmly, manage check-ins/outs professionally, explain spa facilities clearly and handle locker allocation with care.
Maintaining high standards of cleanliness in all spa areas is crucial. This includes wet zones as well as supporting bookings modifications and payments using Opera & Trybe systems. Anticipating and responding to guest needs requires discretion sensitivity confidentiality safety hygiene brand standards are upheld at all times.
Key Responsibilities:
* Welcome guests warmly manage check-ins outs professionally
* Explain spa facilities etiquette policies clearly
* Handle locker allocation guest belongings flow with care accuracy
* Maintain high standards of cleanliness in all spa areas including wet zones
* Support bookings modifications payments using Opera Trybe systems
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