Alliance Medical are currently recruiting an Administration Supervisor to join our MRI team in Galway. This is a great opportunity to be part of a high-performing, compassionate team providing vital diagnostic imaging services for patients.
Contract type
: Permanent
Working hours:
37.5 hrs per week
This role is ideal for someone who thrives in a fast-paced, detail-focused environment, has excellent communication skills, and is passionate about delivering outstanding care in a healthcare setting.
* To lead the wider team of medical administrators who provide support to the Department
* To provide the department with all essential administration, thereby enabling them to meet customer expectations.
* To provide professional customer service at all times as the first point of contact.
* To ensure that all administrative processes and procedures are streamlined so that the clinical staff can concentrate on their role and responsibilitities.
Key Responsibilities:
* Responsible for the management of an engaged and motivated team effectively utilising internal resources and supports including induction, buddy system, performance management, delegation, career development, one-to-ones and training.
* Assist in developing and implementing standard operating procedures and training plans for the team.
* Recommend new processes to enhance operational effectiveness.
* Reception duties – telephone messages, faxes and queries and deal with them efficiently and to make all bookings.
* Handle and resolve complaints.
* Manage administrative staff roster and annual leave requests.
* Organise weekly and month staff meetings, compile minutes and agenda.
* Ensure all administrative processes are documented correctly & ensure duties are performed as required with the correct frequency.
Skills:
* Excellent attention to detail and customer service orientation.
* High level of communication and leadership skills.
* Demonstrates initiative & highly motivated.
* Ability to work in a challenging environment with changing priorities.
* Flexibility and adaptability.
* Evidence of teamwork/ strong team player.
* Positive, helpful and cheerful attitude.