Quality Assurance Specialist
We are seeking a skilled Quality Assurance Specialist to join our team. In this role, you will play a critical part in ensuring the quality of our operations by providing support and driving results.
About the Role
The Quality Assurance Specialist will be responsible for monitoring and evaluating employee performance, providing coaching assistance as needed, and working closely with management to drive quality results.
Key Responsibilities:
* Monitor and enhance employee performance through coaching on quality and market-specific requirements.
* Provide backup to the training department as needed.
* Attend and participate in meetings to review results.
Requirements:
* Bachelor's degree in a related field or equivalent experience.
* Excellent communication and interpersonal skills.
* Ability to work independently and collaboratively as part of a team.
Benefits:
* Competitive salary and benefits package.
* Ongoing training and development opportunities.
* A collaborative and dynamic work environment.