We're looking for a skilled and reliableRemote IT Technicianto join our growing team here in Switzerland (and beyond)In this role, you'll deliver hands-on remote support to users across multiple locations, ensuring that technology empowers people to do their best work. If you enjoy troubleshooting, learning new tools, and bringing calm to technical chaos, this is the role for you.What You'll Do:Provide first and second-level IT support to remote users via email, chat, or remote access toolsDiagnose and resolve hardware, software, and network issues efficientlySet up and configure laptops, mobile devices, and user accounts remotelyMaintain IT systems, update software, and ensure cybersecurity best practicesDocument support requests, solutions, and recurring issues for continuous improvementAssist with onboarding and training users on new technologiesCollaborate with IT and cross-functional teams to improve system reliability and performanceWhat We're Looking For:2+ years of experience in IT support, help desk, or technical troubleshooting (remote experience a plus)Solid knowledge of Windows/macOS environments, Microsoft 365, and common remote support toolsUnderstanding of VPNs, cloud systems, and cybersecurity fundamentalsStrong problem-solving skills with a customer-first mindsetExcellent communication skills in English (German or French is a plus — merci & danke)Highly organized, self-motivated, and able to manage multiple tasks independentlyRelevant certifications such as CompTIA A+, Microsoft, or ITIL are advantageousWhy Join Us: Work from anywhere in Switzerland (or remotely across Europe) Be part of a collaborative, forward-thinking tech team Grow your technical skills through mentorship, training, and certifications Work with modern tools and cloud-based systems in a dynamic environment Competitive salary, benefits, and performance-based rewardsThis role is ideal for someone who combinestechnical expertisewithpeople skills— someone who doesn't just fix problems, but creates confidence through reliable support.If you're ready to deliver world-class IT service from wherever you are, we'd love to hear from youApply now or reach out directly— let's keep the world connected, one system at a time.Danke vielmal & à bientôt RemoteIT #ITSupport #TechJobs #SwitzerlandJobs #HelpDesk #Networking #Technology #CareerGrowth