Job Title:
IT Infrastructure Specialist
About the Role:
The company is seeking an IT Field Engineer to join their professional service team. The successful candidate will plan, install and configure IT infrastructure, deliver new IT solutions and collaborate with project managers and clients.
Key Responsibilities:
* Plan, install and configure IT infrastructure (servers, storage, networking, cloud)
* Deliver new IT solutions and projects to client specifications and standards
* Collaborate with project managers and clients to ensure successful delivery
* Document installations, configurations and project activities
* Provide on-site/remote support during deployments, troubleshoot issues
* Assist pre-sales with technical input for solution design and quotes
* Build strong client relationships throughout project lifecycles
* Share knowledge with internal teams and support handovers
* Ensure compliance with company, security and H&S standards
Requirements:
* 2+ years in network/server support and installations
* Knowledge of LAN/WAN, network services and security
* Familiar with TCP/IP, DHCP, DNS, SNMP, RDP
* Windows Server, Active Directory, Hyper-V & VMware vSphere/ESXi experience
* Firewall experience (Fortinet or similar) desirable
* Exposure to wireless network implementation beneficial
* Strong Microsoft application skills and IT literacy
* Excellent communication, organisational and problem-solving ability