Company Description
Malones Toyota is a main dealership offering new and used car sales, finance options, and aftersales services in the North East. We are committed to excellence and strive to provide an outstanding customer experience with a highly motivated and professional team.
Role Description
This is a full-time, on-site role located in Drogheda for a Service Advisor. The Service Advisor will be responsible for managing customer service inquiries, scheduling appointments, processing vehicle repairs, and providing updates to customers. Duties include coordinating with the technical team, ensuring high levels of customer satisfaction, and overseeing the service area to maintain a smooth workflow.
Qualifications
* Experience in customer service and communication skills
* Knowledge of automotive systems and technical understanding
* Administrative and organizational skills
* Attention to detail and problem-solving skills
* Ability to work in a fast-paced environment and meet deadlines
* Relevant experience in the automotive industry is a plus
* Proficiency in computer systems and software used in the industry
* Valid driver's license and a clean driving record
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