We’re seeking a customer-focused Microsoft 365 specialist to provide technical support during weekend shifts. You’ll troubleshoot hardware/software issues, respond promptly to users, and maintain IT systems, ensuring smooth operations and high customer satisfaction.Weekends – Friday to Sunday• Shift hours: 7am until 7pmWhat You’ll NeedExperience in IT Solution Provider or MSP environmentStrong technical knowledge and troubleshooting skillsProactive problem ownership and resolutionAbility to manage multiple priorities in a fast-paced settingExcellent client service and communication skillsRequired Skills & QualificationsAZ-104 or MS-102 certification (or willingness to earn more)2+ years in a similar technical support roleExpertise with Microsoft 365: Active Directory, Exchange Online, Office 365, Autopilot, Intune, Endpoint Manager, Conditional Access, MFA, PIM, Azure Information Protection, Defender for Endpoint, Azure Networking, Firewalls, Storage, PowerShell, Azure Virtual DesktopFamiliarity with Windows 10/11 and Apple OSStrong diagnostic questioning and technical writing skills31 days annual leaveCycle to work and pension schemesApply for this jobYou can apply for this job via the application form below.Name *Phone number *Email address *Upload your CV * Max. file size: 5 MB.Any comments?Privacy Consent *I consent to you collecting my details above. *This form collects your details above so we can contact you back in relation to your application. Please see our privacy policy for more information.
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