Assistant Store Manager
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We are seeking an experienced and skilled Assistant Store Manager to join our team. As a key member of our management team, you will be responsible for ensuring the smooth day-to-day operation of our store.
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Main Responsibilities:
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1. Assist in managing the daily operations of the store, ensuring efficient and effective performance at all times.
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2. Drive sales growth in your department by implementing innovative strategies and techniques.
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3. Maintain excellent relationships with staff members at all levels, fostering a positive and productive work environment.
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4. Ensure customer service levels meet the highest standards, providing exceptional experiences for every customer.
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5. Enforce company policies and procedures, promoting a culture of compliance and accountability.
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6. Communicate clearly and effectively with all staff members, ensuring they understand and implement operating standards.
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7. Maintain the highest standard of store presentation, merchandising, and visual displays.
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8. Manage stock-taking processes, achieving weekly targets and maintaining accurate records.
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9. Monitor department overheads, ensuring costs are controlled and aligned with business requirements.
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10. Review and manage staff rotas, balancing operational needs with labour costs.
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11. Conduct regular staff appraisals, identifying areas for development and supporting career progression.
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12. Promote Health and Safety initiatives, ensuring compliance and record-keeping is up to date.
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13. Foster a culture of continuous learning and improvement, encouraging innovation and creativity within the team.
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14. Identify and develop opportunities for growth and development, aligning individual goals with business objectives.
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15. Sustain a high level of customer satisfaction through proactive engagement and responsive issue resolution.
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16. Collaborate with colleagues to achieve shared goals and objectives, demonstrating teamwork and collaboration.
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17. Embody the values and principles of our organization, modelling behaviour that inspires and motivates others.
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18. Stay up-to-date with industry trends, best practices, and regulatory requirements, applying knowledge to drive business success.
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19. Maintain accurate records and reports, providing timely and actionable insights to inform decision-making.
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