About UsConnected Health is Ireland's premium independent homecare service. We deliver multi-award-winning care that places the needs of our clients at the heart of everything we do. We are recruiting for an Office Administrator to join our growing team to manage the administration of our North West Region (Mayo and Sligo).About The RoleReporting to the Client Care Manager. You will be responsible for day to day management of the administrator function in the Office. You will meet and greet visitors, employees and clients, providing knowledge of our services with a positive, helpful attitude.Skills required:Minimum of 1 years' experience as a receptionist or administrator working in a busy/fast paced office environment Minimum of 1 years' experience of filing, auditing and compliance processesFull Clean Driving licenceCompassionate, empathetic nature with the ability to demonstrate patience and understandingProactive approach to daily workloadHighly organised and efficientStrong Communication SkillsCompetency in Microsoft applications including Word, Excel, and OutlookGood time management skill. Roles and responsibilities:Provide excellent customer service - telephone and face to face;Front of house duties to include meet and greet all visitors,Responsibility for auditing the paperwork prior to filing /allocating on the system to ensure all documents are complete, i.e. dates, signaturesUpload on the system (One Touch) ensure dates are in place for the reports that are exported from One TouchUpdate the grids as appropriateSupporting with coordination dutiesOnboarding process for new carersComplete administration of the day-to-day operations of the compliance/operations department, ensure documents are accurate and up to dateBuild relationships with the HSEHelp prepare for monthly and quarterly reports and maintain records and system to ensure audit, inspection compliant ( internal / external)Support the management in key performance indicatorsSupport managers with compliance and operational functionsComplete oversight of the training matrix including liaising with staff to ensure they are completing their training updates when dueLinking in with the training department weeklyEnrolment in training, QQI maintenanceComplete oversight of the compliance matrix to include expiry dates of documentsAudit and file paperwork and prepare documents for archiving, appropriate use and management of digital filesWork closely alongside the compliance team to ensure Connected Health processes are in place and robust, the area is compliant and up to HSE standardsMaintain an up to date staff list and client list at all times (KPI)Maintain calendar of the area, to include CCM and SupervisorsGeneral office duties, manage all administration of area - clean desk policy throughout officeAny other duties applicable to the post as requested by Senior ManagementFleet management in the area, car checks, maintain process, liaise with the Fleet manager, all forms and checksEnsure relevant paperwork is available for managers - tablets in working order, liaising with IT as and where necessaryAnswering phone calls and directing to appropriate departmentsPPE, uniforms - give out, manage stock and record re online / QR formsReview employment and working conditions to ensure legal compliance#ROIOJ