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Claims Officer - Chinese
Are you interested in working for one of the world's leading insurance and financial services companies? We are looking for Claims Handlers to join our multicultural team based in Dublin 12. Allianz Partners in Ireland is part of the Allianz Group. Allianz Partners provides global and local health insurance, employee benefit solutions, health services, administration, and reinsurance to partners and customers worldwide, including multinational corporations, SMEs, IGOs, NGOs, and private families. We leverage digital innovation, data insights, and health expertise to make access to care simple and convenient. Our goal is to have a lasting, positive impact on the health and wellbeing of our customers and broader communities today, while considering future generations. For more information, please visit: allianz-partners.
The role of a Claims Handler involves processing medical claims for clients worldwide, from Australia to Germany and Argentina to Italy. We ensure a high level of client service while processing claims within an industry-leading 48-hour timeframe. The Claims Department is a fast-paced and challenging environment, with many languages and cultures involved.
What you do
Your key responsibilities:
* Process claims within the agreed company SLA, Clear to Zero, and adjudicate each claim according to Allianz Care policy benefits to achieve company loss ratio targets
* Ensure accurate and efficient adjudication/investigation of each claim, with timely follow-up, to deliver superior client experience and accurate reporting
* Contribute to departmental success by meeting personal and team targets for productivity and quality
* Maintain healthy inter-departmental relationships by responding professionally and solution-focused to internal queries
* Perform other ad hoc duties as required
What you bring
* Administrative experience
* Experience working with tight deadlines
* Strong knowledge of Microsoft Office (Excel, Word)
* Valid EU work permit with full-time availability
* Fluency in English and Chinese
What we offer
Our employees are key to our success. We value each individual's unique needs and ambitions, and support your professional and personal growth. Our benefits include:
* Dynamic, multinational working environment
* Training and development programs, including free access to LinkedIn Learning
* Employee benefits such as performance bonuses, gift vouchers, health and dental insurance, transportation subsidies, childcare allowances, etc.
* Flexible working hours, hybrid work options, and opportunities to work abroad
* Discounts on Allianz Partners products
* Modern office facilities
The successful candidate will have the opportunity to work in a growing multicultural company committed to empowering its employees. We offer a competitive remuneration and benefits package, including healthcare, pension, life & disability insurance, travel subsidies, discounts on insurance products, social clubs, and support for professional studies.
Allianz Partners is an Equal Opportunities Employer.
Allianz Group is one of the most trusted insurance and asset management companies worldwide. We care about our employees' ambitions, dreams, and challenges, fostering a unique environment where everyone can grow and shape a better future. We believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage applications from all backgrounds, regardless of ethnicity, age, gender, nationality, religion, disability, or sexual orientation.
Great to have you on board. Let's care for tomorrow. Job ID 42602
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