Digital Transformation Lead
Company: AMCS Group
Location: Remote, with quarterly visits to HQ in Limerick
Employment type: Contract (Full‑time, initial 6–12 months)
Seniority level: Director
Job function: Design, Art/Creative, Information Technology
Job Specification: Digital Transformation Programme Lead
Who We Are: Sustainability software specialist headquartered in Ireland, with offices in Europe, USA, Canada and Australasia. With over 1,400 employees across 22 countries, we specialise in delivering technology solutions to facilitate a carbon‑neutral future.
What We Do: Our innovative SaaS solutions increase efficiency and boost sustainability in resource‑intensive industries. Over 5,000 customers across 23 countries already benefit from our Performance Sustainability software.
Job Summary: AMCS is embarking on a Digital Transformation effort and seeks an experienced Program Manager to lead this multi‑workstream transformation. The role will drive alignment across business and technology stakeholders, coordinate with our external transformation partner, and ensure disciplined execution from design through to adoption.
Key Responsibilities
* Lead the overall program structure, planning, and execution for L2C and R2R transformation initiatives.
* Manage multiple concurrent workstreams (process design, system enablement, data, change management).
* Serve as the primary liaison between internal business teams (Finance, Sales Ops, IT) and the external transformation partner.
* Establish governance frameworks including steering committee reporting, RAID logs, KPIs, and regular executive updates.
* Ensure cross‑functional alignment on business requirements, process designs, and system integrations.
* Partner with functional and technical teams for effective Salesforce–NetSuite integration and process automation.
* Oversee change management, training, and communication strategies to support adoption.
* Identify and proactively mitigate program risks, dependencies, and issues.
Candidate Profile
Experience & Background
* 10–15 years' experience in program or transformation management, ideally in software/SaaS or technology‑enabled services.
* Proven track record leading end‑to‑end business process and system transformations across lead‑to‑cash or record‑to‑report domains.
* Experience managing projects involving CRMs such as Salesforce and ERPs such as NetSuite – integration experience strongly preferred.
* Solid understanding of accounting, revenue recognition, and financial close processes.
* Experience working with and managing external implementation or consulting partners.
* Demonstrated success managing cross‑functional teams and executive stakeholders.
Competency
* Strong program management discipline – structured, organized, detail‑oriented.
* Excellent stakeholder management and communication skills at all levels.
* Adept at process analysis, solution design, and translating business needs into executable work plans.
* Experienced in establishing and running governance, reporting, and risk management frameworks.
* Comfortable operating in ambiguous, evolving environments and balancing strategic and tactical priorities.
* Excellent leadership and team management skills, motivating diverse teams to drive collaboration.
* Proficiency in digital tools for marketing automation, CRM, customer support, and project management.
Education & Certifications
* Bachelor's degree in business, finance, or a related field (MBA a plus).
* PMP, PRINCE2, or equivalent program management certification preferred.
Personal Attributes
* Confident and credible with senior stakeholders; able to lead through influence.
* Pragmatic problem solver focused on outcomes and value delivery.
* Collaborative and adaptable across functions and geographies.
* High degree of ownership, accountability, and follow‑through.
* Passion for continuous improvement and innovation across the customer journey.
* Adaptable to evolving digital landscapes, managing multiple priorities effectively.
Practical Details
* Location: Remote with quarterly visits to HQ in Limerick.
* Engagement: Full‑time; initial program span 6–12 months.
* Key Stakeholders: Finance, Sales Operations, IT, External Transformation Partner.
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