Our Clients is looking for a Claims Handler to join our Claims Team based in a busy Insurance Broker based in Dublin. TThe successful candidate of this will be responsible for the administration, and negotiation of a portfolio of personal lines and commercial damage claims and other claims-related activities on behalf of Insurers and Schemes.Your roleThe successful candidate's responsibilities will include, but not necessarily be limited to the following:Managing a portfolio of damage claims.Proactively manage a portfolio of cases to achieving a settlement, within the designated personal authority level, in line with established standards, procedures, and guidance provided.Drive cases to a timely and accurate resolution, with an absolute focus on customer service, indemnity, and expense.Manage key internal and external relationships to ensure all key stakeholders are informed on relevant file updatesProvide a high standard of customer service and adherence to legal and regulatory requirements.Drive efficient and effective claims management processes by utilising Industry leading telematics technology to achieve better outcomes.Strive for continuous improvement on claim file handling with feedback and support through the Quality Audit processesResponsible for relationship management of both first and Third Party ClaimantsImplement agreed technical standards, controls, practices and procedures, thereby maintaining claims disciplineComply with the Minimum Competency Code, Consumer Protection Code and any other relevant regulationsYour Skills And ExperienceRequired:1 years plus industry knowledgeHolds or is working towards relevant professional qualifications i.e. CIP, MDI, ACIIStrong decision making and sound numeric skillsHigh level of interpersonal and communication (verbal/written) skillsExperience in the engagement of suppliers and external vendorsDesire to learn and be flexible to business changeAbility to recognize, understand and adhere to appropriate legislative regulations