Head of Payments & Collections
Company Description
PartnerRe is a leading, privately owned, multi‑line global reinsurer with a reputation for financial stability and strength, and a commitment to rebuilding businesses and communities after risk events around the world.
Job Summary
As the Head of Payments and Collections, you will develop and execute a comprehensive strategy that ensures efficient and secure balance and payment processing. You will lead a team of professionals, collaborate with stakeholders, and ensure compliance with global regulations while mitigating risks. The role focuses on the timely processing of payments to and from our reinsurance brokers and retrocessionaires, the reconciliation of unsettled balances, the maintenance of payment partner bank accounts, and interaction with internal and external stakeholders on payment‑related matters.
Key Responsibilities
Lead and mentor a team of payments and collections professionals in five locations (Dublin, Paris, Zurich, Toronto and Stamford) – approximately 20 employees.
Support people development, staff planning and department budgeting.
Develop and implement a global payments and collections strategy aligned with the company’s overall business objectives.
Oversee and enhance the payment processing system and processes, ensuring security, accuracy, and efficiency for our reinsurance and insurance business.
Identify and implement new technologies and solutions to enhance payment operations.
Create and manage effective collections strategies to minimise outstanding receivables.
Ensure compliance with local and international laws and regulations related to payments and collections, identifying potential risks and developing mitigation strategies.
Collaborate with Finance (AP), Reinsurance Accounting, Claims, Retro Finance, IT, and Legal teams to streamline processes and align objectives.
Implement and maintain fraud prevention measures to protect company and customer information.
Analyse payment data and collection metrics to provide insights and recommendations for improvement.
Establish performance metrics and KPIs to assess collections efficiency and effectiveness.
Prepare regular reports for executive and senior management on payments and collection performance.
Qualifications / Experience
Bachelor’s degree in finance, Business Administration, Economics, or a related field.
10+ years of experience in re/insurance payments, collections, re/insurance accounting or financial operations, with at least 5 years in a leadership role.
Proven ability to lead global teams and drive strategic initiatives.
Strong analytical, strategic and problem‑solving skills.
Project and process management skills considered key.
Excellent communication and interpersonal skills.
Proficiency in spoken and written English is required; French language skills are a plus but not mandatory.
Experience with digital transformation and automation preferred.
System experience, namely SICS, eMessaging and B2B solutions, would be an asset. Other reinsurance systems will be given strong consideration.
Additional Information
PartnerRe provides a working environment in which diversity is valued, where all employees feel welcome, respected and empowered to perform at their best. We invite you to learn more about D&I at PartnerRe.
PartnerRe is an equal opportunities employer.
Thank you,
PartnerRe Hiring Team
Seniority level
Executive
Employment type
Full‑time
Job function
Accounting/Auditing and Finance
Industries
Insurance
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