About Fad Saoil SaunasFad Saoil Saunas is an innovative wellness brand delivering exceptional sauna experiences focused on relaxation, rejuvenation, and holistic health. We offer a peaceful sanctuary for individuals seeking meaningful recovery and calm from the demands of everyday life.About the RoleWe are seeking a dedicated Wellness Manager to lead the successful operation of our sauna facility. You will build a high-performing team, develop local community engagement, and ensure guests experience the highest standard of service and care.Key ResponsibilitiesGuest ExperienceUphold service excellence and ensure an outstanding guest journey.Manage guest feedback, inquiries, and complaints with professionalism and efficiency.Continuously work to enhance customer satisfaction and experience.Community DevelopmentBuild a strong and engaged local community through events, partnerships, and outreach.Develop initiatives that increase local awareness and brand loyalty.Team Leadership & ManagementLead, support, and develop a team of hosts and sauna staff.Foster a positive, collaborative workplace aligned with Fad Saoil values.Manage recruitment, training, and performance evaluations.Operational ManagementOversee daily facility operations, including scheduling, stock management, and equipment needs.Review, refine, and implement SOPs to ensure consistent and efficient operations.Facility Standards & ComplianceMaintain a clean, safe, and fully functional facility at all times.Coordinate ongoing maintenance, repairs, and improvements.Ensure full compliance with health, safety, and sanitation regulations.Sales & Revenue GrowthDrive sales for memberships, packages, and retail products.Implement effective sales strategies and follow up with leads to meet revenue targets.Identify opportunities for upselling and retention.CRM & Data ManagementOversee the CRM system to track interactions, performance metrics, and communication workflows.Use data insights to tailor offerings and improve guest engagement and retention.What We're Looking ForExperience in a management role, ideally within hospitality, wellness, or a related service industry.Strong leadership skills with the ability to motivate and manage a diverse team.A natural community-builder who enjoys building relationships and partnerships.Excellent organisational and problem-solving skills.Clear and confident communication skills (in person and digitally).Comfortable working outdoors year-round.Flexibility to work evenings, weekends, and bank holidays based on operational needs.BenefitsCompetitive salaryOpportunities for professional growth within a rapidly expanding brandStaff perks and discounts on sauna services and retail productsTo apply, please do so via the form below:Job Type: Full-timePay: €27,500.00-€32,500.00 per yearBenefits:Company eventsEmployee discountFlexitimeOn-site parkingRelocation assistanceWellness programWork from homeWork Location: Hybrid remote in Dublin, CO. Dublin