About Us:Weirs pride themselves on being a renowned family run business, with fourth and fifth generation family members currently working at Weirs. Having been passed down through successive generations, each have made their own amendments and adjustments to suit the needs of present customers.Weirs & Sons of the 21st century is a business which combines the talents of vibrant staff with the tradition of quality and service of days gone past. We pride ourselves on maintaining a wide diversity of luxury goods, catering for all budgets and tastes, with designs of the highest quality from leading manufacturers around the world.Weir and Sons is home to a wide range of departments which boast handpicked first-class staff, with quality customer service skills and expert knowledge in their sector. All Weir & Sons employees are trained to the highest standard.The RoleAt Weir and Sons, we are currently looking for an experienced eCommerce Executive to join the team.eCommerce Executive ensure accuracy in products data entry, respond to incoming customer queries and process orders including returns.As eCommerce Executive you will:Upload products to the website, which includes writing a product description and uploading imagesMerchandise the site, create banners and new webpagesProcess and fulfil online orders in a timely mannerLiaise with brands on their latest launches and campaigns for website updates and content creationProcess online returns, refunds, check stock levels and conduct daily stock control reportsAssist customers with daily queries and provide excellent customer support by email, webchat and phoneAbout youExcellent customer service skills (1- 2 years in a retail or customer facing role are required)Previous experience using any eCommerce platform processing orders and uploading productsExcellent organisational skills to juggle several tasks at once across different platformsCreative person with strong English languageAttention to detailExcellent use of Microsoft OfficeExcellent desktop/laptop computer (PC) skillsAbility to work in an office as part of a teamTeam player, willing to contribute to a growing teamAbility to work under pressure during busy periodsDesirable skillsPrevious experience creating emails and blogsPrevious experience creating bannersPrevious experience with Adobe/ Magento eCommerce platformGoogle AnalyticsBenefitsBike to work schemeCompany pensionEmployee discountSick payStore discountFamily LeaveSubsidised gym membershipJob Type: Full-timePay: From €15.00 per hourBenefits:Employee discountApplication question(s):What is your current notice period?What are your salary expectations?Are you comfortable working 100% on-site?Work Location: In person