Overview
Join to apply for the Admissions Supervisor role at Griffith College Dublin.
Griffith College, Ireland’s largest private third level college, seeks to recruit a motivated, organized sales and admissions supervisor for their marketing admissions team. This role is an excellent opportunity for someone with outstanding administrative and operational skills, and a keen eye for detail, who is looking for increased responsibility and the opportunity to excel in a busy admissions department. An effective, efficient and optimised sales and admissions process is vital to maximising learner numbers on the College’s programmes. The successful candidate will gain exposure to a wide range of administrative and reporting activity. Reporting to the Sales & Marketing Manager, the successful candidate will have individual responsibility supporting marketing officers processing student applications for the national admissions office.
Responsibilities
* Support Marketing Officers in contacting all live applicants on a weekly basis, primarily by phone but also by email and other channels, across the college’s 200+ programmes.
* Generate daily and weekly operational and management reports to track the pipeline of applications.
* Follow up on all CAO and direct applicant enquiry phone calls.
* Motivate, guide and support Marketing Officers during peak intake periods to ensure smooth operations.
* Utilise the College’s Scholar database and HubSpot CRM platform to follow up on missing documents from applicants.
* Own the creation and management of student admissions files.
* Oversee CAO communications, including assistance with printed material (fee sheets, information packs etc.).
* Coordinate and track the distribution of induction invitations for the national market, maintaining precision in data handling and follow-up.
* Generate offer letters and follow-up for acceptance reply forms.
* Maintain weekly reports regarding the applications for each faculty.
* Assist with campus tours for new applicants.
* Own the main admissions email, ensuring all emails are cleared and responded to within 24 hours.
* Manage the CAO communications calendar and databases with attention to detail, highlighting key dates and proactively notifying Marketing Officers.
* Assist at Open Days, Higher Options, Graduation and other key department and campus events.
* Perform any other duties as required by the Sales Manager.
Minimum Education/Experience Requirements
* Strong administration, sales and communication skills.
* Minimum 1.5 years sales administration experience, ideally in a busy team environment.
* Good working knowledge of Microsoft Office (Word, Excel, PowerPoint, etc.).
* Knowledge/experience with a CRM system (especially HubSpot) is desirable.
* Experience with reporting tools such as Power BI is desirable.
About Griffith College
Griffith College is Ireland's largest independent third level institution with locations in Dublin, Cork and Limerick. The main campus is situated on seven acres within a mile of St. Stephen's Green on Dublin's South Circular Road. Griffith College enjoys national and a growing international reputation for student success. The College has gained an enviable, award winning reputation for providing students with first class lectures and excellent study material. Griffith College offers internationally recognised postgraduate and undergraduate degree programmes, complemented by a wide range of professional, short term and corporate training educational solutions. Today there are over 7,000 students studying in the College, which is a designated educational institute of QQI.
Our Vision
To be recognised among the leading, innovative and socially enterprising of Ireland’s universities.
Why work for Griffith College?
* Competitive salary package.
* Access to health cash plan for self and family through salary sacrifice.
* Bike to work scheme.
* Opportunity for continued training development and support.
* Free parking facilities.
* Onsite Gym.
* Vibrant multidisciplinary and multicultural learning environment.
* Innovative and agile place to work.
* Welcoming environment committed to learner and staff development.
This job description is not to be regarded as exclusive or exhaustive. It is intended as an outline of proposed areas of activity and will be amended in the light of the changing environment within the Faculty and the College. Griffith College is an equal opportunities employer. Candidates must be eligible to work full-time for any employer in Ireland.
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