Job Overview
We are seeking a skilled Quality Assurance Specialist who is fluent in HUNGARIAN and English to join our team. The successful candidate will be responsible for monitoring, coaching, and developing representatives to achieve quality goals.
Key Responsibilities
* Monitor and coach representatives to ensure high-quality data annotation and content refinement
* Analyze data to spot trends and recommend improvements
* Manage quality systems and support operational projects
* Mentor auditors and provide feedback on tools and processes
Required Skills and Qualifications
* Fluent in HUNGARIAN and English (Proficiency in English C1+ + the advertised language C1+)
* Minimum 1 Year Experience in content moderation, Trust & Safety, or QA (social media industry a plus)
* Strong communication, coaching, and analytical skills
* Confidence with Excel, reporting, and data analysis
Benefits
* Competitive salary: €33,000 + bonus
* Shift premium for late hours
* Healthcare and wellness programs
* Tax Saver and Bike to Work schemes
* Career growth and development opportunities
About the Role
This role requires a strong understanding of quality assurance principles and practices. The ideal candidate will have excellent communication and coaching skills, as well as experience in data analysis and quality management.