About ZinkworksZinkworks partners with leading Telecommunications and Financial Services organizations to modernize legacy systems, migrate mission-critical platforms to the cloud, and engineer AI-driven automation. From OSS transformation to rApp development and network intelligence, our teams simplify complexity and turn it into a competitive advantage. Based in Ireland and operating across the EU, UK, and US, Zinkworks combines deep domain expertise with delivery excellence to help clients modernize faster and operate smarter.About The RoleZinkworks is seeking a Learning & Development Manager to build and sustain our organisational capability as we continue to grow.This role is not focused on delivering training. Instead, you will shape how Learning, Professionalism and Teamwork are embedded as practical, repeatable ways of working across the organisation—supporting consistency, quality and long-term performance.You will work closely with engineering, delivery, operations and technical leaders to ensure capability is developed, reinforced and renewed over time.What You'll DoIdentify where organisational capability is fragile, inconsistent or missingDesign system-level approaches that address root causesSimplify or retire initiatives that don't meaningfully improve practiceLearningDesign and steward learning systems that support real work, including onboarding, role transitions, standards adoption and professional growthApply practical, evidence-informed learning approaches that respect delivery pressuresReduce reliance on ad-hoc learning by making expectations, pathways and exemplars clearProfessionalismSupport the definition and consistent adoption of professional standards across teams and accountsWork with leaders to clarify expectations around quality, delivery and conductEnable structured learning from experience, including reflection and continuous improvement practicesTeamworkEstablish and support communities of practice across roles and disciplinesEnable peer learning and knowledge exchange between teams and accountsHelp ensure collaboration produces tangible improvements to delivery outcomesExperience & BackgroundSignificant experience in learning, organisational development or capability-focused rolesCredibility working with senior technical and delivery leadersExperience in complex, delivery-oriented environmentsStrong communication and facilitation skillsComfortable operating with ambiguity and evolving organisational needsInclusion & Diversity at ZinkworksAt Zinkworks, we are deeply committed to fostering a culture of diversity, inclusion, and belonging. We believe that our strength lies in the unique backgrounds, perspectives, and experiences of our team members. By embracing an inclusive environment, we empower innovation and collaboration across all levels of our organisation. Based in Ireland, we are proud to support and engage with our local communities through meaningful initiatives that promote equity and opportunity. Our commitment extends beyond the workplace, as we actively contribute to creating a more inclusive and connected society for all.Zinkworks is a trusted partner to Telecoms and Financial Services organizations around the world. We help modernize legacy systems, move mission-critical systems into the cloud, and exploit the power of AI-driven automation. Our people thrive in technically complex environments where our commitment to quality and our expertise in software innovation and cutting-edge technologies helps our clients prepare for the future, accelerate growth and improve operational efficiency. We build long-lasting relationships with our customers to accompany them through their innovation journey.