We are seeking a hands-on, detail-oriented IT Build Squad Technician to join our Service team.
This role is responsible for the physical build, configuration, troubleshooting, and repair of laptops and related hardware.
You will play a key part in ensuring end-users receive fully functional, secure, and optimized devices to support their work.
Responsibilities: Laptop Build & Configuration: Assemble and configure laptops according to company standards and user requirements.
Install operating systems, drivers, and essential software packages.
Apply security policies and ensure compliance with IT standards.
Troubleshooting & Repair: Diagnose and resolve hardware and software issues.
Perform component replacements (e.g., SSDs, RAM, keyboards, screens).
Liaise with vendors for warranty repairs and parts ordering.
Quality Assurance & Documentation: Conduct quality checks on all builds before deployment.
Maintain accurate records of builds, repairs, and inventory.
Update asset management systems and ticketing platforms.
Collaboration & Support: Work closely with the IT Service Desk and Onboarding teams to meet deployment timelines.
Provide technical support during onboarding and refresh cycles.
Assist in continuous improvement of build processes and documentation.
Requirements: Proven experience in IT hardware support or build technician roles.
Strong understanding of laptop components and repair techniques.
Familiarity with Windows OS deployment tools (e.g., MDT, SCCM, Intune).
Basic networking and troubleshooting knowledge.
Excellent organizational and time management skills.
Ability to work independently and as part of a team.
Desirable Qualifications: CompTIA A+ or similar IT certification.
Experience with enterprise asset management systems Knowledge of MacOS and Apple hardware is a plus.
Benefits: Generous professional development budget.
Company Pension.
Health Plan.
Wellness Benefit.
On-site Gym.
Additional Information: Career level: Entry Level.
Annual Salary: €34,******.
Hours per week: 37.5.
Job Location: Unit 20D Beckett Way, Park West Business Park, Dublin 12, D12 T6P6.
Sector: Information and Communication.
Job category: ICT system analyst.
Contract type: Permanent Full-time.
At Nostra we value our people.
We are a passionate team committed to doing our best, our values are trust, accountability, expertise, people, integrity, and empathy.
These values form a central part of our recruitment process.
Nostra is an equal opportunity employer committed to diversity and inclusion.