At ALS, we encourage you to dream big.
When you join us, you'll be part of a global team harnessing the power of scientific testing and data-driven insights to build a healthier future.
ALS Life Sciences Ltd are seeking an Operations Manager for our laboratory business in Clonmel, Co. Tipperary. As Operations Manager, you will lead the strategic and day‑to‑day delivery of high‑quality, compliant laboratory services while driving sustainable growth. You'll shape the business plan, optimize performance and pricing, strengthen client relationships, and champion continuous improvement across people, processes, safety, and quality—ensuring our operations align with global and regional strategies and meet all legal requirements.
Responsibilities:
* Produce and maintain a Strategic Business Plan. Report regularly on progress, providing a Monthly Report with key business updates.
* Develop the microbiology business strategic plan by assessing technological and financial opportunities.
* Develop strategies and policies to achieve the company's future goals.
* Grow the business through diversification and a robust pricing strategy, identifying higher‑margin opportunities in line with Global vision.
* Formulate, coordinate, and lead business development initiatives, including target markets, relationship management, and pricing.
* Build and deepen client relationships to drive retention and cross‑sell value‑added services. Support retention through delivery of KPIs, contract reviews, and day‑to‑day overview of the business performance.
* Utilise resources to ensure that customer experience is met in terms of delivery performance with a focus on operational and quality excellence.
* Drive continuous improvement by implementing group initiatives, methodologies, and procedures. Share best practices and roll out improvements across the wider group.
* Monitor business performance via KPI management and implement improvement actions that positively influence agreed metrics.
* Lead people management by providing training, mentoring, and coaching as necessary. Deal promptly with issues and ensure that personnel have the appropriate skills to support the business.
* Determine staffing requirements and oversee the recruitment and training processes, including a suitable succession plan.
* Ensure Policies and Procedures are fully implemented across the microbiology business.
* Ensure the Quality Management System is effective and site accreditations are maintained.
* Monitor and maintain compliance with all relevant legal requirements, submitting Monthly and Annual Compliance Reports as required.
* Ensure compliance with company safety requirements and continuously improve the safety culture.
* Support the delivery of the ALS sustainability program.
Skills & Qualifications:
* 3-5 years experience in a similar role.
* Hold a scientific degree or have significant experience in a similar role in a food manufacturing business or commercial laboratory.
* Strong leadership and inter-personal skills, excellent communication, collaboration, and team management.
* Curious mindset with a focus on technology, innovation, and collaboration.
* A flexible approach and the desire to achieve continuous improvement.
* Exceptional organisational skills.
* Ability to travel with a full driving licence.
Working at ALS
The ALS team is a diverse and dedicated community united by our passion to make a difference in the world.
Our values are important to us, and shape how we work, how we treat each other and how we recognise excellence.
At ALS, you'll be supported to develop new skills and reach your full potential. We invest in our people with programs and opportunities that help you build a diverse career with us.
We want everyone to have a safe, flexible and rewarding career that makes a positive impact on our people, the planet and our communities.
Everyone Matters
ALS is proud to be an equal opportunity employer and is committed to fostering an inclusive work environment where the strengths and perspectives of each employee are both recognised and valued.
ALS also welcomes applications from people with all levels of ability. Accommodation is available on request for candidates taking part in all aspects of the selection process.
Eligibility
To be eligible to work at ALS you must be a Citizen or Permanent Resident of the country you are applying for, or either hold or be able to obtain, a valid working visa.
How to apply
Please apply on-line and provide a resume & cover letter that best demonstrate your motivation and ability to meet the requirements of this role.