Pest Control Service Supervisor Job Description
This role is a key position in our Pest Control team, responsible for overseeing the daily operations and ensuring excellent customer service standards are met.
As a Pest Control Service Supervisor, you will be working closely with our drivers and service support team to ensure that all work is completed efficiently and effectively. You will also be responsible for managing performance, identifying areas for improvement, and implementing solutions to drive business growth.
Key Responsibilities:
* Manage driver resources and coordinate daily tasks to achieve customer service expectations
* Develop and implement effective service support procedures to ensure seamless communication with customers and colleagues
* Provide leadership and guidance to the service support team, promoting a positive and productive work environment
* Collaborate with the service management team to identify opportunities for process improvements and implement changes to drive efficiency and effectiveness
* Ensure adherence to company Health, Safety, and Environmental policies and obligations
* Participate in daily tasks, including answering phone calls, performing administration support tasks, and making service deliveries as required
* Support and communicate business requirements to drivers, ensuring clear objectives and tasks are understood
Requirements:
* Full Clean Irish Manual Driving License
* Demonstrated leadership skills in any work environment
* Ability to work in a fast-paced and varied work environment, with good knowledge of transport legislation an advantage