Overview:We are seeking a warm, professional, and guest-focused Receptionist to join our front office team in a popular hotel in Dublin 22.
As the first point of contact for our guests, you will play a key role in creating a welcoming and efficient check-in and check-out experience.Key Responsibilities:Greet guests warmly on arrival and ensure a smooth check-in/check-out processManage room allocations and process payments accuratelyHandle guest enquiries and resolve issues promptly and professionallyMaintain front desk procedures and standards at all timesLiaise with housekeeping, reservations, and other departments to ensure guest satisfactionOperate the hotel's booking and payment systems with accuracyRequirements:Previous experience in a similar role is preferredExcellent communication and interpersonal skillsStrong customer service focus with a proactive approachAbility to work in a fast-paced environmentFlexibility to work various shifts, including weekends and holidaysFamiliarity with hotel booking systems (e.g., Hotsoft or Opera ) is an advantage