Overview:We are seeking a friendly, organized, and proactive Service Department Receptionist to be the first point of contact for customers and visitors to our service department. This role is essential in ensuring excellent customer service, coordinating service appointments, and supporting the day-to-day operations of the service team.Key Responsibilities:Greet customers in person, by phone, and via email in a professional and courteous mannerSchedule and confirm service appointmentsCoordinate job cards, service paperwork, and technician schedulesUpdate customers on service progress and completion timesManage incoming service inquiries and follow up on outstanding jobsHandle invoicing, filing, and other administrative duties related to serviceMaintain an organized and welcoming front desk and waiting areaLiaise with parts, sales, and accounts departments when necessarySupport the Service Manager with reporting, documentation, and customerRequirements:Previous experience in a receptionist, administrative, or customer service role (experience in a service/automotive/agricultural machinery setting is a plus)Excellent communication and interpersonal skillsStrong organizational skills and attention to detailAbility to multitask and work in a fast-paced environmentProficient in Microsoft Office and comfortable with service scheduling software or CRM systemsA professional and positive attitudeWhat We Offer:A friendly, team-oriented working environmentOpportunities for training and career developmentCompetitive salary based on experienceJob Type: Full-timePay: €25,400.00-€27,000.00 per yearBenefits:Bike to work schemeOn-site parkingExperience:Customer service: 1 year (required)Language:English (required)Work authorisation:Ireland (required)Work Location: In personApplication deadline: 14/07/2025