WE ARE HIRING FOR A NIGHT PORTER AT THE GLASSHOUSE HOTEL
We're seeking a reliable and attentive Night Porter to join our team. In this role, you'll be responsible for supporting the smooth running of the hotel during night-time hours, maintaining security, assisting guests with late check-ins or requests, and upholding the highest standards of cleanliness and service. If you're someone with a strong sense of responsibility and a calm, professional presence, we'd love to hear from you.
Shifts are 4/5 nights per week, including weekends 11pm - 7.30am.
About Us
Join our 4-star, family-owned hotel in central Sligo, renowned for its excellence in customer service and warm, welcoming guest experience. Located along the beautiful Garavogue river, our 116 beautifully designed bedrooms and a dedicated team of 130 staff, we take pride in creating a friendly and memorable stay for every guest.
The Role
* Ensuring all check-in & check-outs are completed efficiently
* Excellent customer care is given to all guests
* All queries are dealt with in a timely manner
* Cleaning of public areas & ensuring hotel is ready for the following days business
* Helping in the bar, doing room-service pizzas & drinks, setting up breakfast & assisting with breakfast service & early breakfasts
* Setting up of Conference rooms
* Running night audit
* Printing & checking reports
* Preparing of Invoices for guest departures
How will you stand out from the crowd?
* Experience in a similar role as Night Porter within the hospitality sector
* Proven customer care skills
* Excellent command of the English language both written and oral is essential as telephone work is required
* Able to work well under pressure
* Excellent interpersonal and communication skills and the ability to work well with co-workers and the public
* Knowledge of Hotsoft or equivalent Front Office system is desirable
Benefits
* Free cark parking
* Staff meals are provided
* Access to Employee Assistant Service