IT TECHNICIAN Based in office in Dundalk supporting all Group operations
RESPONSIBILITIES IN BRIEF
* Providing IT support for Oxigen Group
* Managing the company IT Helpdesk support via email and phone
* First line of support for users with IT problems
* Supporting with computer hardware and software installations/rollouts
* Set up and configure workstations software
* Windows OS troubleshooting
* Basic networking - patching, troubleshooting
* Office 365 support
* Active Directory management
* Citrix management for users
* VMWare monitoring
* Mobile Device Management for Android/iOS
* Cisco deskphone and call-queue maintenance
* Documenting workflows and solutions
The ideal candidate: Experience in helpdesk IT support with strong communication skills. Ideally a candidate with a IT qualification.
Background Note: The company requires flexibility for this role going to multiple sites from time to time. Full clean Licence required
INDMP
Job Type: Full-time
Benefits:
* Bike to work scheme
* Company pension
* Employee discount
* On-site parking
Licence/Certification:
* B Driving Licence (required)
Work Location: In person