OverviewAWS is set to introduce the inaugural European Sovereign Cloud (ESC), marking a significant development in utility computing (UC). To spearhead this initiative, we are actively seeking experienced systems engineers with a strong background in automation and operations. As part of the AWS Managed Operations team, you will play a pivotal role in building and leading operations and development teams dedicated to delivering high-availability AWS services, including EC2, S3, Dynamo, Lambda, and Bedrock, exclusively for EU customers.For more information on ESC please check out our blog: https://aws.amazon.com/blogs/aws/in-the-works-aws-european-sovereign-cloud/ResponsibilitiesYour responsibilities will encompass overseeing the launch of the ESC in 2025, working closely with global AWS teams, and influencing the evolution of AWS services and technology. A typical day in this role involves collaborating with technology leaders, contributing to the enhancement of day-to-day operations, and ensuring improvements in availability, reliability, latency, performance, and efficiency of the ESC. You will be required to occasionally participate in on-call rotations to resolve incidents occurring out-of-hours.The overarching goal is to deliver scalable services and ensure a high-availability experience for EU customers. You will join efforts in building a best-in-class development engineering and operations team that aligns with AWS\' commitment to customer satisfaction and continual innovation.ContextEuropean Sovereign Cloud (ESC) is a part of AWS Utility Computing (UC). AWS UC provides product innovations—from foundational services such as S3 and EC2 to newly released innovations—supporting Compute, Database, Storage, IoT, Platform, and Productivity Apps services in AWS. Managed Operations engineers engage with AWS customers who require specialized security solutions for their cloud services.Eligibility & Basic QualificationsFluency in written and spoken English is required.Candidate must be a national of an EU member state and residing in the EU to operate the AWS European Sovereign Cloud.Amazon will provide relocation support for successful applicants relocating within the European Union.Employees will participate in an On-Call rota.This role requires you to be a national of an EU member state.Demonstrated expertise in systems engineering working with hardware, software, networking, operating systems.Experience scripting processes in a language such as Bash, Python, or Ruby.Solid understanding of Linux and networking, and able to troubleshoot and anticipate problems that affect performance, reliability, or availability of software systems.Able to lead the creation, revision, and/or improvement of standard operational procedures (SOPs) and driving operational best practices.Preferred QualificationsExperience with monitoring frameworks (such as CloudWatch, Datadog, Grafana, Elastic or similar).Experience actively mentoring junior engineers and working cross-organizationally and leading strategic team efforts requiring work from multiple team members.Experience supporting services in AWS or other cloud systems or services.Experience operating 24x7 high-availability, distributed software applications and performance tuning software applications and optimizing fleet utilization.Experience with Infrastructure as Code (CDK, CloudFormation, Puppet, Chef, Ansible, or similar).Company & Equal OpportunityAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Privacy disclosures: please consult our Privacy Notice to know more about how we collect, use and transfer candidate data. Amazon is an equal opportunity employer and does not discriminate on protected status. If you have a disability and need a workplace accommodation, please visit the accommodations page for more information.Company: Amazon Development Centre Ireland LimitedJob ID: A3153218
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