GET TO KNOW USWith the intrinsic sustainability, quality and timeless elegance of our designs, our continued success comes as no surprise. With standalone stores, concessions and franchise operations in over 230 locations internationally, as well as online and app, our presence as a leading luxury brand is well established.Working at Reiss, our common purpose is to continue to grow our business, to walk in the shoes of our customers, and to be exceptional in everything we do.For our retail teams this means it means providing elevated customer service, a store environment that stands out in the market and working as a team to meet and exceed both our customers' expectations and our business goals.KNOW THE ROLEIn this 20 hour Part Time Contract you would beDelivering a premium and tailored customer service experienceProviding in depth knowledge of the brand and our productsCommunicating appropriately and effectively with customers, team members and managementMaintaining visual standardsActing as a Reiss Brand AmbassadorKNOW WHAT WE'RE LOOKING FORA passion for premium or luxury productPrevious experience in a customer-facing environmentBe able to see things through the customer's eyesExcellent customer service skillsStrong attention to detail and high standards of deliveryFlexibility and ability to adapt to changing prioritiesAbility to work in a fast-paced retail environmentHave excellent communication and interpersonal skillsHave excellent organisational and decision-making skillsBe a team playerKNOW HOW WE WORKWe Drive Creativity and Innovation: Creativity runs through our veins and fuels everything we do. We are an enterprising team that thinks outside the box to bring new ideas to life and to create unrivalled experiences designed for our customers and our world. Fostering a culture of innovation, we keep ahead of the rest while growing sustainably.We Go Above and Beyond: As agents of change within our industry we set the standard, always leading, never imitating. We love to go where others haven't and thrive on sharing our knowledge and expertise. We work to surpass expectations, inspiring everyone who comes in to contact with our brands.We Do the Right Thing: We respect our world and everyone we interact with. Acting with decency, honesty and transparency, we strive to ensure that everything we contemplate or do, contributes to a sustainable future. Embracing diversity and inclusivity we build trust among our customers, partners, and communities and with each other.