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Front desk member support specialist

Cork
beBeeCustomerService
Posted: 29 July
Offer description

Front desk administration is a crucial role in ensuring members have a seamless experience. As the first point of contact, you will be responsible for welcoming and supporting members from various backgrounds.


Job Description

* Greet incoming and departing members with a smile
* Provide exceptional customer service by assisting members with unlocking lockers, operating remote lock boxes over the phone, and troubleshooting as needed
* Observe member needs and provide personalized support to ensure their satisfaction


Key Requirements

* Flexibility to work early morning shifts
* Experience in delivering high-quality customer service
* A professional presence, able to work effectively with diverse internal and external contacts
* Strong time management skills to prioritize tasks efficiently


What We Offer

* A friendly and dynamic working environment

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