Role Overview:The Business Central (BC) Practice Lead is responsible for building and leading our Microsoft Business Central practice - shaping strategy, pipeline, delivery excellence, and partner engagement.You'll drive pre-sales and commercial growth, develop repeatable offerings, and ensure flawless delivery of Business Central-centric solutions, including finance system migrations, workflow automation, and business process optimisation with Microsoft Power Platform.ResponsibilitiesStrategyDefine and execute the BC practice growth strategy aligned to our Microsoft "all-up" plan, including annual goals for revenue, margin, certifications, and customer outcomes.Build the practice roadmap for IP/accelerators (migration toolkits, process maps, automation templates).Pre-SalesPartner with Sales to qualify, shape, and win opportunities; lead C-level discovery, solution envisioning, demos, and proposals for Business Central, Power Platform, and integration scenarios.Establish standard scoping models and commercial constructs for migrations and phased rollouts.Opportunity DevelopmentIdentify a focused set of strategic accounts; create account plans, pursuit strategies, and executive relationships to land and expand Business Central footprint.CommercialOwn practice level forecasting and performance; manage pipeline health, deal reviews, and resourcing to meet targets; support CSP/licensing motions where relevant.MarketingShape go-to-market with Marketing & Comms (events, campaigns, case studies) centred on finance modernisation, migration, and process automation narratives.PartnershipLead the Microsoft relationship for Business Central—attend rhythm-of-business reviews, drive program utilisation, incentives, audits, and joint events; curate the ISV ecosystem.SolutionsDefine the Business Central solution portfolio (implementation, migration, integration, managed services); align with product owners on offerings and pricing; socialise through sales enablement.DeliverablesOversee creation of solution documents, migration playbooks, discovery/workshop assets, sales enablement guides, and customer facing content.DeliverySponsor delivery excellence—risk reviews, escalation handling, and quality gates; codify "ways of working" for BC projects including data migration, testing, and cutover.Expertise & PeopleBuild and lead a high performing team (architects/engineers); own certification plans and ongoing skills development; mentor senior talent.QualificationsProven leadership of a Business Central or Dynamics 365 ERP practice/portfolio.Deep experience with finance system migrations (e.g., legacy ERPs to BC), data mapping/cleansing, and cutover.Strong grasp of business process mapping, workflow automation (Power Automate), low-code extensions (Power Apps), and reporting/analytics (Power BI).Comfortable with pre-sales, commercials, and executive stakeholder engagement.About eirOur purpose is toconnect for a better Ireland.Our ambition isto be the number one choice for telecommunications and technology solutions, delivering for our customers today and into the future.Our new values and behaviours reflect both who we are and who we strive to become. They are the way that we bring our purpose to life in eir.Driven to winBetter every day for our customerBuilding for the futureStronger togetherLean in our DNAWe are committed to creating an inclusive and supportive work environment. If you require any reasonable adjustments during the application or interview process, please let us know, and we will work with you to meet your needs.If successful in the interview process, eir reserves the right to conduct appropriate suitability checks in relation to prospective employees including but not limited to reference checking and/or other searches using publicly available information.