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Front Office Administrator
Job Summary
We have an exciting opportunity for a Front Office Administrator to join our Dublin office. The role involves providing effective administrative support for client events both inhouse and at external venues, monitoring various Brewin Dolphin info mailboxes, and handling other ad-hoc administrative tasks.
This is a full-time role requiring attendance in the office five days a week during business hours, Monday to Friday. Occasionally, work outside normal hours may be necessary to facilitate client events.
What will you do?
* Distribute internal and external posts and communications.
* Perform administrative duties such as filing, scanning, and archiving documentation.
* Prepare Mail Merge letters, electronic filing requests, and data entry.
* Assist with client events both inhouse and at external venues, which may be outside of regular hours.
* Monitor Brewin Dolphin info mailboxes and direct mails appropriately.
* Serve as Fire Warden and First Aider as designated.
* Promote continuous improvement and innovative thinking; identify and address performance shortfalls.
* Manage general office facilities, ensuring supplies are stocked.
Front of House duties include:
* Handling telephone inquiries effectively.
* Managing outgoing post, franking, DHL, and courier services.
* Coordinating meeting room bookings.
* Managing building access cards.
* Organizing lunch for inhouse meetings.
This list is not exhaustive, and additional duties may be assigned as needed.
What do you need to succeed?
Must-have
* Proven experience in a similar role, ideally within financial services.
* Relevant business administration/support qualifications.
* Strong administrative skills with excellent attention to detail.
* Ability to work independently and as part of a team.
* Good communication, organizational, and interpersonal skills.
Nice-to-have
* Knowledge of RBC Brewin Dolphin values and culture.
What is in it for you?
We thrive on the challenge to be our best, fostering progressive thinking to grow and work together, delivering trusted advice to help our clients and communities prosper. We value each other, support potential, and aim to make a meaningful difference.
* A comprehensive Total Rewards Program including bonuses, flexible benefits, and competitive pay.
* Leadership support for your development through coaching and management opportunities.
* Opportunities to work with top professionals in the field.
* The chance to make a lasting impact.
* Work in a dynamic, collaborative, and high-performing team.
* Access to world-class training in financial services.
Agency Notice
RBC Group does not accept agency resumes. Please do not forward resumes to employees or other company locations. We only pay agency fees where prior agreements exist, and we do not pay for unsolicited resumes. Contact our Recruitment team for more details.
Job Skills
Communication, Critical Thinking, Customer Service Management, Decision Making, Attention to Detail, Group Problem Solving, Interpersonal Relationship Management, Operational Delivery, Time Management, Trust Operations Management
Additional Job Details
Address: 1 SHELBOURNE ROAD, DUBLIN
City: Dublin
Country: Ireland
Work hours/week: 40
Employment Type: Full time
Platform: WEALTH MANAGEMENT
Job Type: Regular
Pay Type: Salaried
Posted Date: 2025-07-10
Application Deadline: 2025-07-24
Applications are accepted until 11:59 PM the day before the deadline.
Inclusion and Equal Opportunity Employment
At RBC, we believe in an inclusive workplace with diverse perspectives, essential for growth. We foster a supportive environment that encourages collaboration, innovation, and professional development, creating value for clients and communities. We are committed to policies that promote respect, belonging, and opportunity for all.
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Job ID R-0000133316
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