Overview
Client Operations Manager role in Dublin South (Hybrid) with Gilligan Black Recruitment. This is an exciting opportunity to join a well-established services contractor with a strong focus on growth, innovation, and people development.
Responsibilities
* Lead and support a team of Contract Managers and Supervisors; provide guidance, training, and structure to help them succeed while fostering a culture of accountability and continuous improvement.
* Oversee the daily operations of multiple client contracts, ensuring the highest standards of service delivery and compliance.
* Act as the main point of contact for clients; develop strong relationships, manage performance meetings, and implement improvements where needed.
* Lead budgeting, monitor payroll and expenditure, and ensure each site operates efficiently and profitably.
* Lead preparation for ISO audits and make a tangible impact across the business.
Qualifications
* Proven experience in an Operations Management role, ideally within facilities, cleaning, or hotel industries.
* Strong leadership and people management skills with a coaching mindset.
* Competence in budgeting, reporting, and systems.
Employment details
* Seniority level: Mid-Senior level
* Employment type: Full-time
* Job function: Management
* Industries: Operations Consulting and Facilities Services
Location: Dublin, Ireland
#J-18808-Ljbffr