Job Title:Accommodation Co-ordinator
Schedule:Friday, Saturday, Sunday & Monday
Hours:8:30am – 5:00pm
Role Overview:
The Accommodation Co-ordinator will be based at ATC Language Schools in Bray and will play a key role in supporting the accommodation team. This student-facing position requires close collaboration with host families and ATC's accommodation providers to ensure a high-quality accommodation experience.
Key Responsibilities:
* Manage day-to-day telephone and email enquiries, including new host family enquiries, and respond to any complaints or issues raised by host families, group leaders, agents, or accommodation providers.
* Liaise with ATC's cleaner to oversee the Bray Residences, ensuring all rooms are cleaned and prepared for new student arrivals and that all key lockboxes are stocked and ready. Ensure all Bray Residences are fully stocked with clean laundry and cleaning products.
* Organise and conduct host family visits, including taking photographs, explaining hosting expectations, completing Garda Vetting applications, and following up on any incomplete documentation.
* Ensure ATC Language School's helpline is covered from 5:00 pm Friday to 8:30 am Monday.
* Greet and welcome student groups on arrival. Distribute welcome packs and Leap Cards to groups and programmes to host families, ensuring each host family receives their pre-booked students. On departure, ensure all groups are present and that all safety measures are followed so that all groups depart safely.
Due to the nature of the role, candidates must have access to their own transport.