Insurance Branch Lead (Galway City)Salary:€45,000 - €50,000 DOELocation:Galway CityWorking Arrangement:OnsiteMy client is seeking an experienced and motivated Branch Lead to join their Galway City office. This is an excellent opportunity for a driven insurance professional to lead a team of three Customer Advisors while ensuring the delivery of exceptional service, operational excellence, and regulatory compliance.Key ResponsibilitiesLead and support the team's new business and renewal retention performance in line with monthly targets.Oversee adherence to quality and regulatory standards across all client interactions.Ensure accurate and timely completion of required reporting and month-end processes.Work closely with colleagues across the personal lines network to enhance customer experience.Monitor and manage team performance, providing ongoing feedback and guidance.Cascade company updates and ensure strong internal communication.Coordinate the onboarding and induction of new team members.Promote strong knowledge sharing within the team.Identify opportunities to improve processes and enhance efficiency.About YouA motivated and committed team leader who leads by example.Target-driven, flexible, and self-directed.A strong communicator with excellent interpersonal skills.Holds relevant insurance qualifications (CIP / MDI / ACII).Brings strong knowledge of general insurance broking, across both new business and renewals.Demonstrates strong organisational, time management, and analytical skills.