Job Title
Customer Service Lead Specialist
This is an exciting opportunity to join our organisation as a Customer Service Lead Specialist. In this role, you will be responsible for delivering industry-leading customer satisfaction through passionate people who aim to exceed customers' expectations in a safe and sustainable environment.
Key Responsibilities:
* To deliver high-quality and consistent customer service at all times;
* To supervise the activities of retail sales teams on a daily basis and ensure necessary tasks are completed to an appropriate level;
* To delegate and communicate effectively with the retail sales team;
* To assist in ensuring that customers receive high-quality and consistent service at all times.