Cork city, Ireland | Posted on 14/05/2026
Documentation Controller
Reporting to the Documentation Business Unit Leader, and joining the Documentation team, this position will be based in Cork.
Duties of the Role
Documentation control.
Logging of all orders requiring full documentation packages on “Main Log” in Intact IQ; Certification logged on doc Certs also to be logged on Intact IQ.
Issuing Vendor Document Schedule (VDS) to each customer.
Check Sales orders against customer PO’s.
Uploading documentation in electronic format to Documentation portals or customer portals.
Invoicing of doc’s line items once final copies issued & chasing of docs invoices.
Documentation related to KPI’s & customer reports as job/project requires.
Responsible for the Documentation record management system (the computerized quality system tracking tool i.e. Doc Boss).
Responsible for the document control system including co-ordination of processes and ongoing compliance.
Filing & housekeeping as per company procedures.
Accurate and detailed records/files on customer job files – both in hard copy & electronic copy.
Awareness and action of related personnel, department & company Procedures/KPI’s.
Meet deadlines and work towards set Team and departmental targets.
ISO 9000 Quality, and Health & Safety procedures.
Build relationships working in partnership with all divisions & departments within team and other cross functional teams.
Requirements
Excellent administration & IT skills, including experience with MS 365, Excel, MS Word, PowerPoint & ERP systems.
Must be able to identify customer needs and recommend appropriate solutions whilst achieving the highest level of customer satisfaction.
Be capable of working consistently both as part of a team and on own initiative.
High attention to detail, with technical speed and accuracy.
Reliable and committed with ability to work in busy customer focused environment.
The ideal candidate will be analytical, detail-oriented, organized and be capable of using own initiative.
Effective communication and People skills are a prerequisite.
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