Job Overview
Quality Assurance Specialist
We are seeking a Quality Assurance Specialist to enhance our quality management process. As a Quality Assurance Specialist, you will be responsible for monitoring employee performance metrics and quality standards.
You will conduct regular quality reviews and provide actionable feedback to team members. You will also analyze performance data to identify areas for improvement within teams and collaborate with team leads to ensure alignment on quality expectations and goals.
In addition to these responsibilities, you will support the training department when required and perform administrative tasks as needed.