Posted: 18 June
The role
The Onsite Engineer is responsible to support the Installed robotic and automation systems. The role includes monitoring, reporting and taking necessary corrective action to rectify the issues to ensure all hardware and software components are functioning as required.
Qualifications
Bachelor’s degree or diploma in Electrical, Electronics, Mechanical, Mechatronics, or a related engineering discipline.
Experience
2-4 years of hands-on experience with automation equipment, robotics systems, or industrial control systems.
Experience of working in warehouse automation or industrial robotics is preferable.
Prior experience with AMR/AGV systems or large-scale field implementations is an added advantage.
Detailed Roles & Responsibilities
Daily Operations Monitoring
Ensure smooth task & operation flow
Recover bots from error / warning state
Escalate immediately critical abnormalities
Create Support tickets for each incident & follow up till closure
Breakdown & Corrective Maintenance
Diagnose hardware/software failures
Replace faulty components
Verify fix & perform the diagnostics before release the bot from maintenance to operation
Document each incident & corrective action
Support RCA for recurring issues
Capture photos/videos, logs evidence for all the incidents
Update Support & Engineering ticket with corrective actions
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